Find answers to common questions about SolMarkets.
What is SolMarkets?
SolMarkets is a prediction market platform where you can trade on the outcomes of real-world events. Buy YES if you think something will happen, or NO if you think it won't. When the market resolves, winning positions pay out.
How is SolMarkets different from betting?
Unlike traditional betting:
You can sell positions anytime before resolution
Prices change based on market sentiment
No bookmaker - prices are market-driven
You earn points and can participate in rewards programs
Is SolMarkets legal?
Prediction markets operate in a complex regulatory environment. Please check your local laws regarding participation in prediction markets. SolMarkets is not available in all jurisdictions.
What currencies are used?
All trading and balances on SolMarkets are in USDC (USD Coin). When you deposit other tokens, they're automatically converted to USDC.
Account & Wallet
How do I create an account?
Simply connect your crypto wallet. Your account is automatically created on first connection. No email, password, or personal information required.
Which wallets are supported?
EVM Wallets: MetaMask, Coinbase Wallet, WalletConnect, Rainbow, and more. Solana Wallets: Phantom, Solflare, Backpack, and more.
Can I use multiple wallets?
Each wallet creates a separate account. To use the same account, connect with the same wallet address.
How do I disconnect my wallet?
Click on your wallet address in the navigation bar and select "Disconnect."
Is my wallet safe?
SolMarkets never asks for your seed phrase or private keys. We only request signature authentication to verify wallet ownership. Always verify you're on the official SolMarkets site.
Deposits & Withdrawals
How do I deposit funds?
Go to Portfolio → Deposit. Choose from:
Cross-Chain - Bridge from any EVM chain
Solana Swap - Swap any Solana token
Direct USDC - Send USDC on Solana directly
What's the minimum deposit?
There's no strict minimum, but very small deposits may have high relative network fees. We recommend at least $10-20.
How do I withdraw?
Go to Portfolio → Withdraw. Enter the amount and your Solana wallet address. Minimum withdrawal is $10.
How long do withdrawals take?
Most withdrawals process within minutes. Large amounts may require additional verification.
Are there fees for deposits/withdrawals?
SolMarkets doesn't charge deposit or withdrawal fees. You only pay network/bridge fees for the blockchain transactions.
My deposit isn't showing. What do I do?
Wait a few minutes (cross-chain can take 5+ minutes)
Check the transaction on a block explorer
Contact support if still missing after 1 hour
How do I place a trade?
What's the trading fee?
There's a 1% fee on all trades, split between the platform (0.75%) and the market creator (0.25%).
Can I sell before the market resolves?
Yes! You can sell your positions anytime the market is open. This lets you take profits early or cut losses.
What happens if I'm wrong?
If the market resolves against your position, you lose your investment. Each losing vote is worth $0.
What happens if I'm right?
Each winning vote pays out $1 when the market resolves. Your profits depend on your purchase price.
How are prices determined?
SolMarkets uses parimutuel pricing. Prices reflect the proportion of money on each side. More money on YES = higher YES price.
What types of markets are available?
Markets use different voting styles:
Yes / No - Standard binary questions
Smash / Pass - Pop culture and trends
W / L - Wins and achievements
Over / Under - Numeric thresholds
Bullish / Bearish - Market sentiment
Cap / No Cap - Truth claims
Based / Cringe - Hot takes
How do markets resolve?
Opinion Markets (Turbo, Blitz, Daily, Overtime) auto-resolve when the timer ends - the side with more votes wins.
Classic Markets are resolved by the creator or SolMarkets team based on stated resolution criteria and official sources. Winning positions then pay out.
Can I create my own markets?
Yes! Navigate to the Create page, fill out the market details, and submit. There's a $5 creation fee. You'll earn 0.25% of all trading volume on markets you create.
What makes a good market?
Clear, unambiguous question
Reliable resolution sources
Points & Rewards
How do I earn points?
Trading: 1 point per $1 traded
Deposits: 1 point per $1 deposited
Referrals: 10% of your referrals' points
All base rates are multiplied by your volume tier.
What are volume tiers?
Based on your total trading volume:
Bronze ($0+): 1.0x multiplier
Silver ($100+): 1.25x multiplier
Gold ($1,000+): 1.5x multiplier
Diamond ($10,000+): 2.0x multiplier
What are points worth?
Points may convert to rewards in future airdrops. However, there's no guaranteed value - points are a way to track your engagement with the platform.
Do I lose points if I lose a trade?
No. Points are earned on trading volume regardless of whether you win or lose.
Referral Program
How do I unlock my referral code?
Deposit $10 or more to unlock your referral code.
What do I earn from referrals?
10% of their trading fees (forever)
10% of their points (forever)
What do my referrals get?
They help grow the SolMarkets community, and you both benefit from the referral relationship.
How do I share my code?
Go to Portfolio, find your referral code, and click "Copy Referral Link." Share it anywhere!
Troubleshooting
The site isn't loading properly
Disable browser extensions
Check if you're on the correct URL
My transaction failed
Check your wallet for error messages
Ensure you have enough funds for gas
Try again with higher gas (if applicable)
Contact support with the transaction hash
I can't connect my wallet
Make sure your wallet extension is unlocked
Try disconnecting and reconnecting
Clear browser cache and try again
I think there's an error with my balance
Check your transaction history
Verify recent deposits/withdrawals
Contact support with details
Reach out through:
When contacting support, provide:
Transaction hashes (if applicable)
How do I stay safe?
Never share your seed phrase
Don't click suspicious links
Use a hardware wallet for large amounts
Review transactions before signing
What should I do if I think my account is compromised?
Don't sign any transactions
Contact support immediately
Consider moving funds to a new wallet
Didn't find your answer? Contact support for additional help.
